FAQ
Ordering Questions
1. What types of payment do you accept?
Major Credit Cards: Visa, MasterCard and American Express
2. When will my credit card be charged?
Once your credit card has been authorized, your charges will be processed immediately. Monthly membership fees are prepaid on the anniversary month and day of the original purchase date for service starting on the following month. Recurring charges will include monthly membership and any other authorized charges - and automatically charged to the credit card information entered.
3. How do I know that you have received my order?
Once your credit card has been authorized, your order will automatically process and you will see a screen that shows your order as having been successfully processed. You will also receive an email confirming your order.
4. What is the cancellation and refund policy?
If you cancel your membership after purchasing access to the site, your access will terminate at the end of your current month's billing period and your monthly billing will stop. All charges and fees are non-refundable.
5. Do I have to worry about renewing my monthly membership each month?
No, we have made this an automated process, so you don't have to worry about making a new payment each month.
6. How do I cancel my membership?
Log into your "My Account & Settings" page at and click "Membership Info"; then click "Cancel My Account".
7. How do I update my credit card information?
Simply log into your "My Account & Settings" page and click on "Billing Info".
